If you have an appointment with your doctor or nurse at one of the surgeries covered by our scheme and require transport, simply telephone our central booking office on 01273 517332 between 8am and 4pm (Monday to Friday), giving details of your appointment and at which surgery. You will be asked for your name, address and telephone number.

The booking office will shortly call you back to confirm the booking and giving you the name of the volunteer driver who will collect you from your home, take you to the surgery and when you are finished, return you home. The driver may also telephone you to confirm the collection time.

There is no booking, administration or other type of fee, only a journey charge of £5 return which you pay to the driver when he/she calls to collect you. No charge will be made for a cancelled booking. In the areas where hospital appointment journeys are available, you will see the flat return charge to each individual hospital. This charge you pay to the driver when collected. Our drivers are Disclosure & Barring Service checked and are covered by the Company's Indemnity Liability Insurance.